Technical Support
Need immediate technical assistance? Our IT Help Desk is here to resolve your technology issues quickly and efficiently.
IT Help Desk
For immediate technical support and system issues, contact our IT Help Desk.
Hours
Monday to Friday, 8am-8pm AWST
General Support
For general inquiries, service questions, or non-urgent technical assistance.
Support Guidelines
To help us provide the best support, please follow these guidelines
Urgent Issues
For critical system failures or security incidents, call our IT Help Desk immediately at +61 8 9386 0030 (press 1).
Provide Details
Include error messages, system information, and steps to reproduce the issue for faster resolution.
Business Hours
Our IT Help Desk operates Monday to Friday, 8am-8pm AWST. For after-hours emergencies, call the main number.
Need Immediate Help?
Don't wait - our IT Help Desk is standing by to resolve your technical issues.